有关网购的英语投诉信

有关网购的英语投诉信

　　Directions:

　　Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to

　　1) make a complaint, and

　　2) demand a prompt solution.

　　Dear Sir or Madam,

　　I bought/ordered an electronic dictionary from your online shop on January 1st, but I found it has some problems after using it for a short period of time.

　　To begin with, the battery needs recharging after a mere 2 hours of use. This means that I need to carry my charger with me when I go out for a day. In addition, the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them. Personally, I found this to be completely unacceptable.

　　Therefore, I would like either to change for another model that works well or a full refund. I am looking forward to your prompt reply.

　　Yours sincerely,

　　Li Ming

　　【参考译文】

　　方向：

　　假设你发现你在网上商店买的电子词典有问题。给客户服务中心写一封电子邮件

　　1)提出申诉，并2)要求迅速解决。

　　亲爱的先生或女士，

　　我于1月1日从你的网上商店订购了一本电子词典，但我发现它使用了很短时间就出了点问题。

　　首先，电池仅需2小时后就需要充电。这意味着，我需要携带我的充电器，当我出去了一天。此外，电子词典上的按钮太小，几乎不可能用它们键入任何东西。就我个人而言，我觉得这是完全不能接受的。

　　因此，我想换一个性能良好或全额退款的型号。我期待你的及时答复。

　　谨上,

　　李明